Much of the data provided by Rainmaker Information Pty Ltd does not constitute financial product advice. However, certain information provided to you may be considered to be general financial product advice. Rainmaker warns that:
A Financial Services Guide has been made available by Rainmaker through its website. You should read the guide before you consider the information being provided by Rainmaker.
Would you like to proceed to the Financial Services Guide?
as at January 2020
This is a financial services guide (FSG) for Rainmaker Information Pty Ltd (ACN 095 610 996 and AFSL No. 461816) (Rainmaker, we, us, our).
This FSG is an important document designed to assist you in deciding whether to use any of the financial services offered by Rainmaker and to provide you with an understanding of what to expect from our relationship. This FSG contains information about:
2. Contacting us
You can contact and find out more about Rainmaker in the following ways:
3. Products and services Rainmaker is licensed to provide
Rainmaker is licensed to provide financial product advice for the following classes of financial products:
(together the Financial Services).
When providing Financial Services to you Rainmaker will be acting on its own behalf.
Rainmaker will receive subscription revenue from clients subscribing to its various publications (both printed and online) or for database access. Rainmaker also generates revenue from advertisements in its various publications (both printed and online) and on its website. Revenue is also generated from ticket sales for events organised by Rainmaker.
Superannuation funds and investment funds do not pay Rainmaker to undertake Rainmaker SelectingSuper Fund Quality Assessments or Investment Performance Review ratings respectively. However, superannuation funds and investment funds may pay us a license fee so they can use our ratings for promotional purposes. The license fee will be determined by reference to the intended use of the rating.
The advertising revenue received by Rainmaker will be determined by the size and location of the advertisement in the publication or on the website and (where applicable) the type of publication. Subscription fees are determined annually having regard to market conditions and the cost of preparing the relevant publication or maintaining the relevant database.
All Rainmaker staff receive a salary and do not receive any commissions or benefits related to any advice provided to you. You may request particulars of any benefits payable to your adviser, Rainmaker in respect of a particular Financial Service within a reasonable time of receiving this FSG, but prior to the provision of the relevant Financial Service.
5. Compensation Arrangements
Rainmaker holds professional indemnity insurance that satisfies its obligations under its Australian financial services license and covers claims relating to the conduct of Rainmaker and its current and former employees and representatives, in connection with the Financial Services.
If you have a complaint about any of the Rainmaker Group's services please notify your adviser or our Complaints Handling Officer who can be contacted:
Your feedback about the Rainmaker Group's services helps us understand and address issues we otherwise might not know about
We will endeavor to resolve your complaint as quickly as possible and will notify you if it is unlikely your complaint will be determined in 45 days.
If you are not satisfied with the steps taken by the Rainmaker Group to resolve your complaint, or with the result of the Rainmaker Group's investigation, you may wish to contact the Australian Financial Complaints Authority (afac) at: